Yoselin

Demonstrated experience with Time management.

Demonstrated experience with Proactive.

Demonstrated experience with Quick learner.

Demonstrated experience with Outgoing.

Replied on a timely manner to customer’s tickets/emails and chats when they needed assistance with the platform., Answer phone calls and provided support regarding the platform.

Provided customer and technical support through phone calls., Provided support to agents when they needed assistance with their tools.

Provided support, created reports based on their metrics and report this on a weekly basis to the client.