Yulisa - Appointment Setter with 3+ years of experience in client engagement and process optimization

Provided professional support to customers, ensuring positive experiences and issue resolution across retail and call center environments.

Utilized CRM systems to manage leads, track interactions, and ensure timely follow-ups, enhancing workflow organization.

Scheduled client appointments for various services through persuasive communication and detailed record management.

Maintained a professional phone presence, adapted messaging to client needs, and coordinated effectively with sales teams.

Tasked with scheduling appointments for clients, utilizing persuasive communication techniques to engage potential prospects and encourage commitment to set meeting dates., Developed rapport with clients to ensure they feel valued, successfully reducing call hang-ups through effective conversation...

Conducted high-volume outbound calls to residential and commercial prospects to set appointments for roofing inspections and estimates., Educated potential clients on roofing services and the inspection process to generate interest and secure appointments., Worked closely with the sales team to...

Managed customer interactions with a friendly and professional demeanor, ensuring a positive experience by addressing inquiries, processing orders, and resolving complaints efficiently., Handled transactions using electronic point-of-sale systems, maintaining accuracy and confidentiality of...