Dynamic professional based in London, blending customer service, administrative support, and emerging cybersecurity skills. Eager to contribute to tech-driven environments and enhance security expertise.
Experienced in handling customer inquiries, resolving issues, and maintaining client relationships across multiple channels.
Engaged in Azure courses and seeking practical experience to strengthen cybersecurity knowledge and skills.
Skilled in managing documents, processing registrations, and organizing company operations efficiently.
Proven ability to liaise with clients, external partners, and team members effectively through various communication channels.
Actively Seeking Sustainable Employment
Proactively participating in the Restart Scheme to enhance employability and secure sustainable employment. Attending workshops and training sessions to develop new skills and improve existing ones. Networking with potential employers and industry professionals. Receiving personalised support and guidance to navigate the job market effectively. Demonstrating commitment to continuous professional development and career growth
Teleperformance
Created new cases in internal databases. Requested additional information from external parties. Handled calls and queries. Liaised with patients/clients via telephone, email, and letter. Escalated issues where applicable
Robust IT
Currently taking an Azure course. Seeking opportunities to gain practical experience in the cybersecurity field
JB Riney & Co Ltd
Processed vehicle registration changes. Sent important letters to other companies. Managed incoming company funds. Organised and maintained company folders
A-Level
GCSEs
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