Director of Catering Operations QSR NYC

Director of Catering Operationsgrowing, health-focused Quick Service Restaurant (QSR)Manhattan, NYC | Full-Time | Base Salary: $105,000–$120,000Apply directly or email your resume to:[email protected]
Are you an experienced hospitality leader with a passion for building high-performing teams and scaling successful catering operations?We're partnering with a growing, health-focused Quick Service Restaurant (QSR) brand based in Manhattan that currently operates multiple locations, with additional expansion already underway. This is an outstanding opportunity to join the executive leadership team and take ownership of one of the company's fastest-growing business channels: Catering, Breakfast, and Group Orders.
About the OpportunityAs Director of Catering Operations, you'll lead the strategy, execution, and continued growth of the company's catering division across multiple locations. Reporting to senior leadership, you'll oversee daily operations while developing the systems, processes, and organizational structure needed to support long-term expansion.This is a highly visible headquarters leadership role offering significant career growth as the company expands from two to three locations and continues building a nationally recognized healthy food brand.
What You'll DoYou'll be responsible for both the day-to-day execution and long-term strategic development of the catering operation, including:Leading multi-unit catering, breakfast, and group order operationsDeveloping scalable systems, SOPs, and operational best practicesBuilding, mentoring, and coaching Catering Managers and field leadership teamsDriving operational excellence through performance metrics, accountability, and continuous improvementPartnering with Business Development to grow corporate catering accounts and key client relationshipsEnsuring exceptional food quality, presentation, accuracy, safety, and guest experienceCollaborating with Operations, Culinary, and Executive Leadership on new initiatives, technology, menu development, and expansion strategiesManaging high-volume catering production while maintaining profitability and operational consistency across all locations
We're Looking ForThe ideal candidate is a proven hospitality operator who enjoys building businesses, developing people, and creating systems that scale.
You should bring:5+ years of progressive leadership experience in catering, restaurant, hospitality, or multi-unit operationsA strong background managing high-volume catering programsExperience leading teams across multiple locationsProven success developing operational systems and improving efficiencyStrong financial and business acumen with the ability to analyze KPIs and operational performanceExcellent leadership, communication, and organizational skillsExperience working directly with corporate clients and supporting business development effortsStrong knowledge of food safety, allergen management, and quality standardsNYC Food Handler Certification (required)ServSafe Certification (preferred)Flexibility to support early morning operations, field visits, and occasional evenings or weekends as business needs require
Compensation & BenefitsBase Salary: $105,000–$120,000Monthly Healthcare StipendQuarterly Performance Bonus (up to $8,000 annually, with additional upside for exceptional performance)2 Weeks Paid Time OffPersonalized professional development and growth planOutstanding advancement opportunities as the company continues to expandCollaborative, mission-driven leadership team and company culture
If you're a hands-on operator who thrives in fast-paced environments, enjoys building teams, and wants to play a key role in scaling an exciting, healthy QSR concept, we'd love to hear from you.Apply directly or email your resume to:[email protected]
https://www.personenyc.com/job-openings