Office Administrator

The Office Administrator (“OA”) provides customer service, administration and supervision of the local NACA office. The position requires very strong administrative and customer service skills in a fast-paced environment with the ability to multi-task. The OA is responsible for a broad range of administrative, operational, and facility management tasks.

This includes greeting client/members, answers the phone for local calls and the national queue (inbound/outbound), managing the appointment calendar, assisting in closings, managing supplies, addressing customer issues, and other office functions.

The OA develops and implements outreach strategies between NACA and the community by scheduling workshops, promoting services and fostering partnerships.

The OA must be able to manage communications, recruit and o while remaining alert to potential risks, concerns and violations.

It is important that the OA is knowledgeable of NACA’s programs to encourage participation and support of NACA’s programs and mission.

JOB RESPONSIBILITIES:
Manage the front desk
Answer the phone providing local and national informatio

WEBSITE: www.naca.com