Account Manager

Tasks

• Manage client accounts and build strong, long-term relationships.
• Oversee promotional campaigns, luxury brand activations, and experiential events.
• Act as the primary liaison between clients, internal teams, and field staff.
• Coordinate staffing, scheduling, training, and event execution.
• Manage project timelines, budgets, and client expectations.
• Provide campaign updates, performance reports, and post-event recaps.
• Conduct site visits and ensure exceptional execution.
• Proactively resolve challenges and identify opportunities for account growth.
• Travel domestically for events, site visits, and client meetings.

Requirements

• 3–5 years of agency account management experience required, ideally in experiential marketing, promotional staffing, or events.
• Proven ability to independently manage multiple client accounts and projects.
• Exceptional communication, organizational, and problem-solving skills.
• Experience coordinating field teams, brand ambassadors, or event staff.
• Strong attention to detail and ability to manage competing priorities.
• Willingness to travel throughout the U.S.
• Bilingual candidates strongly preferred.
• Experience in luxury retail, beauty, fragrance, spirits, or airport retail is an asset.

Schedule

• Part-time
• Remote with Domestic Travel
• Comfortable working remotely with flexible availability, including occasional evenings and weekends.

Location

• New York, Boston, Las Vegas, or Los Angeles preferred