Administrative Assistant (Healthcare)

📢 We're Hiring: Clinical Support Administration Assistant
Are you passionate about delivering an exceptional patient experience and have a strong background in customer service within a fast-paced environment? We are looking for a Clinical Support Administration Assistant to join our growing healthcare team.
Responsibilities✅ Answer and manage incoming patient calls while providing outstanding customer service✅ Schedule, reschedule, and coordinate patient appointments✅ Verify insurance information, demographics, and eligibility (VSP & EyeMed)✅ Monitor physician schedules and fill canceled appointments✅ Manage patient portal requests and assist with portal enrollment✅ Document patient communications accurately in the EHR system✅ Handle voicemail management and appointment reminders✅ Coordinate schedule changes and communicate updates to patients
Requirements🔹 High School Diploma or equivalent🔹 1+ years of customer service experience🔹 Strong multitasking and organizational skills🔹 Excellent verbal and written English communication skills🔹 Ability to work independently in a fast-paced environment
Preferred Qualifications⭐ Experience with Electronic Health Records (EHR)⭐ Familiarity with NextGen Practice Management System⭐ Knowledge of Medical Terminology or Ophthalmology Terminology⭐ Bilingual skills are a plus⭐ Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
If you have healthcare administrative experience and enjoy helping patients while managing multiple tasks efficiently, we'd love to hear from you!
📩 Apply today!