Airport Customer Service Jobs in New York City, NY

Published on CazVidat Subarna Akter

Apply for a full-time airport customer service job in New York City with Subarna Akter. Assist passengers and earn $27 per hour in this on-site role.

Verified by CazVid9 months agoOpen until: Nov 9, 2026

Salary

$27 per hour

Location

New York City, New York, United States

Employment type

Full time

Workplace

Not provided

Airport Customer Service Jobs in New York City, NY

$27 per hour

Apply now

Job description

Subarna Akter is hiring full-time airport customer service team members in New York City, New York. In this on-site role, you’ll help passengers navigate airport services and support smooth, efficient operations in a fast-paced aviation environment.

Key Responsibilities

  • Assist passengers with questions, airport navigation, and customer service needs.
  • Support check-in processes and help ensure procedures are followed efficiently.
  • Coordinate with security, baggage handlers, and other airport personnel.
  • Address customer concerns professionally and respectfully.
  • Help maintain clean, organized airport areas during your shift.
  • Attend safety briefings and follow applicable safety regulations.
  • Monitor flight statuses and share timely updates about flights and gate changes.

Required and Preferred Qualifications

  • High school diploma required.
  • Previous customer service experience required.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Airport or travel industry experience is a plus.

Schedule, Pay, and Team

This is a full-time, on-site position in New York City paying $27 per hour. You will report to the Shift Supervisor and work with colleagues across airport departments, including security and logistics support. The team offers day-one support as you contribute to a coordinated passenger experience.

How to Apply

Apply to be considered for an airport customer service job with Subarna Akter in New York City.

Frequently asked questions

  • Is this position based in New York City or is there an option to work remotely?

    This is a full-time, on-site position based in New York City, New York, United States.

  • What is the hourly pay for this airport customer service job?

    The position pays USD 27 per hour.

  • What kind of experience do I need to apply for this role?

    You need proven experience in customer service roles, and experience in the airport or travel industry is a plus.

  • What are the main responsibilities I would have in this job?

    You will assist passengers with inquiries and airport navigation, manage check-in procedures, coordinate with airport staff, resolve customer complaints, maintain cleanliness, participate in safety briefings, and provide flight updates.

  • What educational qualifications are required for this position?

    A high school diploma or equivalent is required to apply for this job.

  • Who will I report to and work with in this role?

    You will report to the Shift Supervisor and collaborate closely with various airport departments to ensure efficient service delivery.

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