Part-Time Customer Service Representative – New York City, NY
Published on CazVidat Md Nazir
Explore a part-time customer service representative role with Md Nazir in New York City. Pay is $25 per hour; remote eligibility is not specified.
Salary
$25 per hour
Location
United States
Employment type
Part time
Workplace
Remote
Part-Time Customer Service Representative – New York City, NY
$25 per hour
Job description
Md Nazir is seeking a part-time Customer Service Representative in New York City, New York. This role is described as supporting customers on behalf of Amazon and focuses on providing helpful, professional service. The posting does not specify remote eligibility.
Pay: $25 per hour
Key Responsibilities
- Respond to customer inquiries by phone, chat, and email with a friendly, professional approach.
- Listen to customer concerns, resolve issues, and provide solutions suited to their needs.
- Maintain accurate records of customer interactions and transactions.
- Share product information and recommendations to support customer satisfaction and sales.
- Collaborate with teammates to improve service quality and streamline processes.
- Manage multiple tasks while meeting established performance expectations.
- Participate in ongoing training and development.
Qualifications
- Customer service experience, adaptability, and a positive attitude.
- Clear written and verbal communication skills.
- Familiarity with customer service tools and platforms.
- Strong time management, organization, attention to detail, and teamwork skills.
- Ability to prioritize work in a fast-paced environment.
- Some college experience is preferred; previous sales experience is a plus.
Job Details
- Employer: Md Nazir
- Job type: Part-time
- Location: New York City, New York, United States
- Remote work: Not listed as eligible
- Pay: $25 per hour
Frequently asked questions
Is this job fully remote or do I need to be in New York City?
This position is based in New York City but you will deliver customer support from your home, so it is a work-from-home role within that location.
What kind of schedule can I expect for this part-time role?
The job is part-time and offers a flexible environment, though specific hours are not detailed in the description.
What experience or education do I need to qualify?
Some college experience is preferred, especially in communication or customer service, along with proven customer service experience and strong communication skills.
What will my main responsibilities be as a customer service representative?
You will respond to customer inquiries via phone, chat, and email, resolve issues, maintain records, provide product information, and collaborate with your team to improve service quality.
How much does this job pay?
This role pays USD 25 per hour.