Appointment Setter in Medellín, Antioquia, Colombia

Axiom Payment System is hiring a full-time Appointment Setter in Medellín, Antioquia, Colombia. In this on-site role, you will connect prospective clients with the company’s services and support customer engagement in a collaborative, growth-focused workplace.

Key Responsibilities

• Contact prospective clients through multiple channels to schedule appointments.
• Build rapport with prospects using clear communication and negotiation skills.
• Record client interactions and appointments accurately in the CRM.
• Work with sales and marketing teams to understand client needs and available services.
• Follow up on appointments and provide attentive customer service.
• Attend team meetings to review performance and identify process improvements.
• Support the onboarding and training of new appointment setters by sharing best practices.

Required and Preferred Qualifications

• High school diploma required; sales or customer service education or certifications are preferred.
• English and Spanish proficiency is strongly preferred.
• Strong communication and customer service skills.
• Problem-solving and negotiation abilities.
• Ability to work collaboratively with a team.
• Proficiency with CRM software and general computer applications.
• One to two years of experience in a similar role is preferred.

Compensation and Work Environment

This is a full-time, on-site position in Medellín. The stated compensation is 2900000 per month. Axiom Payment System supports professional development through workshops and training and fosters a collaborative, supportive team environment.