Architecture Operations amp; Enablement Lead

Tasks

• Establish and continuously improve architecture operating processes and workflows.
• Manage architecture intake, request triage, prioritization, routing, and follow-ups.
• Define and monitor SLAs, KPIs, OKRs, operational dashboards, and performance metrics.
• Coordinate architecture governance meetings, decision forums, action tracking, and closure.
• Maintain enterprise architecture inventories, repositories, technology standards, and metadata.
• Monitor architecture capacity, demand, dependencies, risks, and operational bottlenecks.
• Leverage AI tools and automation to improve intake, reporting, knowledge retrieval, and decision support.
• Partner with senior architecture leadership to translate strategic objectives into measurable outcomes.

Requirements

• Strong project, program, or operations management experience.
• Experience managing workflows, intake processes, dependencies, and SLAs.
• Hands-on experience with KPIs, OKRs, dashboards, and operational reporting.
• Excellent communication and stakeholder management skills.
• Practical experience using AI tools to improve operational efficiency.
• Understanding of enterprise architecture, technology governance, architecture repositories, and decision records is highly preferred.

Location

• Nashville, TN (Onsite)