Sales Advisor (Asesor de Ventas) – Guatemala City

Boca Boca is hiring a full-time Sales Advisor (Asesor de Ventas) in Guatemala City, Guatemala. This hybrid role combines on-site work with some work-from-home flexibility. You will help customers find suitable products, guide them through the sales process, and support a reliable, friendly customer experience.

About Boca Boca

Boca Boca is a growing, consumer-focused company in Guatemala committed to quality products and customer satisfaction. The company values teamwork, integrity, innovation, and continuous improvement, and supports employees with training and career development.

Responsibilities

• Engage with customers, answer inquiries, explain products, and recommend options based on customer needs.
• Manage sales from initial contact through closing, including preparing quotations and processing orders.
• Follow up with customers to resolve questions, support satisfaction, and encourage repeat business.
• Keep accurate records of customer interactions, sales activities, and opportunities in CRM or sales management systems.
• Coordinate with internal teams on deliveries and customer issues.
• Work toward individual and team sales targets.
• Monitor market trends, identify business opportunities, and support promotional campaigns as needed.

Qualifications

• Sales and customer service skills, including the ability to build rapport, understand customer needs, and close sales.
• Strong spoken and written Spanish; basic English proficiency is an advantage.
• Comfort using digital tools and CRM or sales management systems.
• Ability to work independently and collaboratively in a hybrid environment, with effective time and priority management.
• Previous experience in retail, commercial sales, or a related role is preferred.

Role details

• Employer: Boca Boca
• Location: Guatemala City, Guatemala
• Schedule: Full-time
• Work arrangement: Hybrid, with on-site work and some work-from-home flexibility