Associate Client Services - Mandarin Speaking
External job listingat JLR Consultancy
We're looking for an Associate, Client Services to manage expert engagements from sourcing and outreach to vetting and scheduling. WHAT YOU'LL BE WORKING ON • Source and identify subject...
Salary
Not provided
Location
Makati, Philippines
Employment type
Full time
Workplace
Not provided
Associate Client Services - Mandarin Speaking
Makati, Philippines
Job description
We're looking for an Associate, Client Services to manage expert engagements from sourcing and outreach to vetting and scheduling. WHAT YOU'LL BE WORKING ON • Source and identify subject matter experts based on client requirements • Conduct professional outreach through calls, email, and other channels • Assess expert backgrounds and relevance to client needs • Coordinate schedules and logistics between clients and experts • Manage multiple projects and deadlines simultaneously • Communicate with professionals and senior executives across industries • Maintain accurate project and expert records • Provide timely project updates and follow-ups • Meet individual and team KPIs for project execution and client service • Handle urgent requests and changing priorities while maintaining quality WHAT WE'RE LOOKING FOR • Bachelor's degree from an accredited institution • Fresh graduates are welcome to apply! • 0–36 months of relevant professional or internship experience • Fluent in Mandarin and English, both written and spoken • Strong communication and interpersonal skills • Excellent research and information-gathering abilities • Highly proactive, resourceful, and organized • Strong ownership and accountability • Comfortable working with KPIs, deadlines, and performance targets • Confident speaking with professionals and senior executives • Resilient, adaptable, and willing to learn BONUS IF YOU HAVE EXPERIENCE IN • Customer service, recruitment, sales, consulting, research, or account management • Client-facing or professional services roles CALL US NOW!