Back Office Agent

Tasks

• Resident & Lease Coordination.
• Proactive Communication.
• Rent & Compliance Tracking.
• Accurate Record-Keeping.
• Reporting & Daily Operations

Requirements

• Customer Service and/or Administrative Experience (REQUIRED): Proven background in customer support, administrative operations, or back-office roles is a strict requirement for this position.
• Fluent English (REQUIRED): Excellent written and verbal communication skills in English for daily interaction with our U.S. team and residents.
• Strong Organization & Multitasking: High attention to detail with the ability to prioritize responsibilities, manage time effectively, and stay on top of follow-ups independently.
• Problem-Solving Skills: A proactive, dependable mindset with strong negotiation and analytical skills.
• Professional Discretion: The maturity to handle sensitive personal and financial information with strict confidentiality.
• Tech Skills: Solid working knowledge of Microsoft Office (Word, Excel) and Google Workspace.
• Knowledge or experience in Real Estate, Property Management, or Residential Leasing.
• Experience working with U.S.-based companies or property management software such as Buildium.

Schedule

• Monday to Friday | 9:00 AM – 5:30 PM Eastern Time (EST) | Weekends Off!
• Full-Tim

Pay

• $750 – $950 USD Monthly Base Salary (based on experience)

Benefits

• Full Statutory Benefits in El Salvador

Location

• San Salvador, El Salvador