Back Office Team Leader - Kolkata, West Bengal

Sagar Mishra is hiring a Back Office Team Leader in Kolkata, West Bengal, India. This full-time, on-site role leads daily back-office operations, supports team development, and improves workflows. The pay is 15000 per month.

Key Responsibilities

• Oversee daily back-office operations, maintain efficient workflows, and ensure compliance with company policies.
• Lead, mentor, and develop team members while encouraging collaboration.
• Resolve operational challenges and implement strategies to improve team performance.
• Hold regular team meetings to share updates, motivate staff, and gather feedback.
• Track key performance indicators (KPIs), assess productivity, and identify opportunities for improvement.
• Coordinate with other departments to support information flow and resolve cross-functional issues.
• Prepare management reports on team performance, challenges, and action plans.

Qualifications

• Bachelor’s degree in a relevant field.
• At least 3 years of back-office experience, including team management experience.
• Strong leadership skills and the ability to motivate a team.
• Excellent written and verbal communication skills.
• Effective problem-solving skills and an interest in operational improvement.
• Familiarity with software and tools used in back-office operations.

Work Environment and Growth

Sagar Mishra encourages open communication, collaboration, and innovation, and offers opportunities for professional development and advancement.

Job Details

• Employer: Sagar Mishra
• Location: Kolkata, West Bengal, India
• Schedule: Full-time, on-site
• Pay: 15000 per month