Bilingual Appointment Setter

At Simple, a rapidly growing company committed to enhancing client communication and business development, we're looking for a Bilingual Appointment Setter to join our team in Bogotá, Colombia. This full-time position offers a unique opportunity to contribute directly to our sales pipeline by scheduling appointments and fostering strong client relationships. Whether you prefer working on-site or remotely, you will play a vital role as the first point of contact for our English and Spanish-speaking customers. Join us to advance your career with competitive pay of COL$11,200 per hour, comprehensive benefits, and a supportive environment focused on professional growth and work-life balance. As part of our dynamic team, you will collaborate closely with sales and marketing professionals, gaining valuable experience in a fast-paced, customer-centric industry. We value your communication skills and dedication to delivering exceptional service, helping Simple continue its mission to connect businesses with their clients effectively. Key Responsibilities Conduct outbound calls to potential clients to schedule appointments and collect preliminary information, ensuring a high conversion rate. Utilize bilingual communication skills to engage effectively with English and Spanish-speaking customers, enhancing customer satisfaction. Maintain accurate and up-to-date records of all interactions within our CRM system to support sales tracking and reporting. Follow up with leads to confirm appointments and address any questions, ensuring a seamless customer experience. Collaborate with sales and marketing teams to align appointment setting strategies with overall business objectives and growth targets. Provide exceptional customer service by professionally addressing inquiries and resolving concerns during calls. Track and report appointment setting metrics regularly to team leaders, contributing to continuous process improvement. What We're Looking For Required: High School Diploma or equivalent educational background. Proven experience in communication, customer service, and appointment setting, preferably in outbound calling environments. Bilingual proficiency in English and Spanish is essential for effective client interaction. Strong interpersonal skills with the ability to engage diverse clientele professionally. Preferred: Experience working in sales support or telemarketing roles. Familiarity with CRM software and data entry best practices. Demonstrated ability to work collaboratively within a team and adapt to evolving business needs. What We Offer Competitive hourly pay at COL$11,200 with opportunities for performance-based bonuses. Health insurance coverage to support your well-being. Paid time off to maintain a healthy work-life balance. Retirement plan options to secure your future. Flexible remote work options allowing you to work from home or on-site in Bogotá. Professional development programs designed to enhance your skills and career advancement. Supportive team environment fostering collaboration and mutual success. Frequently Asked Questions What are the working hours for this position? The role is full-time with standard business hours, but some flexibility may be available depending on team needs. Is remote work an option? Yes, this position offers remote work eligibility, allowing you to work from home while staying connected with the team. What skills are essential for success in this role? Bilingual communication, strong interpersonal skills, experience with outbound calling, and proficiency in CRM systems are key to excelling as an appointment setter. How does this role contribute to the company’s growth? By effectively scheduling appointments and nurturing client relationships, you directly impact sales opportunities and revenue growth. Are there opportunities for career advancement? Yes, Simple encourages career development and offers pathways to advance within sales, marketing, or customer service departments. What