Bilingual Appointment Setter (English/Spanish) – Bogotá
Published on CazVidat Simple
Join Simple as a bilingual appointment setter in Bogotá. Use English and Spanish to connect with prospects, schedule calls, and support the sales team.
Salary
COP 17,300 per hour
Location
Colombia
Employment type
Full time
Workplace
Remote
Bilingual Appointment Setter (English/Spanish) – Bogotá
COP 17,300 per hour
Job description
Simple is hiring a full-time, remote-eligible Bilingual Appointment Setter to support its team in Bogotá, Colombia. In this customer-facing role, you’ll communicate with English- and Spanish-speaking prospects, schedule appointments, and help create a positive first impression while supporting business growth.
Key Responsibilities
- Make outbound calls to prospective clients to schedule appointments and collect preliminary information.
- Communicate effectively with customers in both English and Spanish.
- Record call details, lead information, and appointment outcomes accurately in the CRM.
- Follow up with leads to understand their needs and confirm scheduled appointments.
- Coordinate with Sales and Marketing to align appointment-setting efforts with business goals.
- Respond to customer questions and concerns with professionalism and care.
- Track appointment-setting metrics and regularly report progress to team leaders.
Required Qualifications
- High school diploma or equivalent.
- Professional proficiency in both English and Spanish.
- Experience in communication, customer service, appointment setting, or outbound calling.
- Strong interpersonal skills and the ability to engage with diverse customers.
- Accurate recordkeeping and familiarity with CRM systems.
Team and Work Arrangement
You’ll work closely with the Sales department, Supervisors, and Team Leads to support shared sales strategies. This is a full-time opportunity with remote eligibility. The listed location is Bogotá, Bogota D.C., Colombia; the specific work arrangement and location details should be confirmed with Simple.
Compensation
The listed pay amount is 17300 per hour. Confirm the applicable currency and compensation details with Simple.
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Frequently asked questions
Is this job remote or on-site?
This is a remote position, so you can work from Bogotá or anywhere else.
What are the main responsibilities of this appointment setter role?
You will make outbound calls to schedule appointments, communicate with clients in English and Spanish, keep records in the CRM, and work closely with sales and marketing teams.
What experience do I need to qualify for this job?
You should have proven experience in customer service, communication, and appointment setting, preferably in outbound calling environments.
What language skills are required?
Fluency in both English and Spanish is mandatory for this bilingual appointment setter role.
Who will I report to in this role?
You will report directly to Supervisors and Team Leads and collaborate closely with the Sales department.
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