Bilingual Customer Service Specialist - Multichannel

Elevate your career by joining the front lines of a global banking leader.
We are looking for Bilingual (English/Spanish) Client Relationship Specialists who can navigate the complexities of modern finance with precision and empathy. This isn't just a support role—it's a career path designed for individuals who want to master the language of banking while delivering world-class service.
Channel: Hybrid Multi-Channel (Dynamic Voice & Professional Chat)
Requirements:
Advanced English level - B2Full FlexibilityHigh School DiplomaOnsite Positions (Pavas)
Candidate Profile:
Driven by a "solutions-first" philosophy, consistently exceeding client expectations through proactive support.Displays high technical aptitude, quickly mastering new digital tools and multi-channel communication suites.Connects naturally with diverse audiences, using bilingual skills to build rapport and solve problems effectively.Upholds rigorous standards of precision, ensuring all documentation and transactions are flawlessly executed.Shows great agility when multitasking and adapting to shifting priorities in a busy environment.Thrives under pressure, maintaining a composed and professional demeanor during peak operational hours.
Benefits:
Competitive Account bonusGenerate an additional income with our referrals program!On-Site doctorFREE On-Site GymEmployee Assistance Program (Finance, Legal and Psychological Assistance)Cafeteria SubsidyBirthday Off!Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)Asociación SolidaristaTop Performer Recognition ProgramCNX University (free online courses and certifications)LinkedIn Learning enterprise profile for all Game Changers!Career Growth Program