Branch Banking Executive Job in Kolkata at Axis Bank

Join Axis Bank as a Branch Banking Executive in Kolkata, West Bengal, India. We seek a dedicated and motivated professional eager to thrive in a customer-focused banking environment. This full-time role is ideal for individuals passionate about delivering excellent service and contributing to branch success.

Key Responsibilities

• Deliver outstanding customer service by addressing inquiries, resolving issues, and assisting with banking transactions.
• Promote Axis Bank products and services to help clients make informed financial decisions.
• Perform routine account maintenance including deposits, withdrawals, and account opening procedures.
• Maintain accurate records of customer interactions and transactions using banking software.
• Collaborate with team members to ensure compliance with banking policies and regulations.
• Implement cross-selling strategies to strengthen customer relationships and support branch growth.
• Participate in training sessions to enhance skills and improve service delivery.

Required and Preferred Qualifications

• Bachelor's Degree from an accredited institution in any discipline.
• Strong customer service skills; prior experience in banking or retail preferred.
• Excellent communication and interpersonal abilities.
• Proficiency in banking software and Microsoft Office Suite.
• 1-2 years of experience in customer service roles within the banking sector is preferred.

Work within a supportive team environment reporting directly to the Branch Manager. Collaborate across banking functions to deliver seamless customer experiences and contribute to branch objectives.