Branch Banking Executive Job in Kolkata at Axis Bank

Join Axis Bank as a Branch Banking Executive in Kolkata, West Bengal, India. This full-time role is ideal for motivated individuals passionate about delivering excellent customer service and supporting branch operations. Key Responsibilities Deliver outstanding customer service by addressing inquiries, resolving issues, and assisting with banking transactions. Promote Axis Bank's products and services to clients, helping them make informed financial decisions. Perform routine account maintenance such as deposits, withdrawals, and account openings. Maintain accurate records of customer interactions and transactions using banking systems. Work collaboratively with team members to ensure compliance with banking policies and regulations. Implement cross-selling strategies to foster customer relationships and drive branch growth. Participate in ongoing training and workshops to improve skills and service quality. Required and Preferred Qualifications Bachelor's Degree from an accredited institution in any discipline. Strong customer service skills; prior banking or retail experience preferred. Excellent communication and interpersonal skills. Proficiency with banking software and Microsoft Office Suite. 1-2 years of experience in customer service roles within the banking sector is preferred. At Axis Bank's Kolkata branch, you will be part of a supportive team environment that values collaboration and communication. Reporting directly to the Branch Manager, you will engage with colleagues across various banking functions to ensure smooth operations and customer satisfaction.