Cable Technician – Boston, MA

Sentenia Systems, Inc. is hiring a full-time Cable Technician in Boston, MA. In this hands-on telecommunications role, you will install, maintain, test, and troubleshoot cable systems supporting internet, television, and phone services. You’ll work with experienced technicians and team leads to help deliver reliable service and responsive technical support to customers.

Key Responsibilities

• Install, test, and repair cable lines for internet, television, and phone services.
• Perform routine maintenance checks to keep cable infrastructure operating effectively.
• Diagnose and resolve customer issues related to cable services promptly and efficiently.
• Coordinate with team members to plan and complete cable installation projects.
• Accurately document service calls and maintenance work in company systems.
• Track and maintain the tools and materials needed for installation and repair tasks.
• Respond to customer questions and concerns with professionalism and care.

Required Qualifications

• High school diploma or equivalent.
• One to three years of experience in a technical role; telecommunications experience is preferred.
• Familiarity with basic hand tools and equipment used for cable installation.
• Ability to perform physical work and work in varied weather conditions.
• Strong problem-solving skills and attention to detail.
• Effective communication skills for customer interactions and teamwork.

Team and Work Environment

You’ll join a collaborative field team with experienced technicians and team leads who provide ongoing support and mentorship. The role reports to the Field Operations Manager. This is a full-time, on-site position in Boston, Massachusetts.

Compensation

Pay: $60,000 per year.