Casino Manager

BettingJobs is working with an established iGaming operator to recruit a Casino Manager based in San Jose, Costa Rica. This is a pivotal role overseeing the day-to-day operations of the casino product, where you will manage game releases, optimise lobby positioning, conduct thorough game testing, and produce the insightful reporting that drives strategic decision-making.
Well suited to an analytical, customer-focused iGaming professional who turns data into action. You bring strong organisational skills and a can-do attitude, enjoy collaborating across teams, and keep a close eye on industry trends to ensure the casino product consistently performs at its best.
Responsibilities:
Monitor game performance, analyse key metrics and generate insightful reports.Benchmark against competitors to identify opportunities for improvement.Oversee the setup, testing and launch of new casino games.Manage the casino games roadmap, ensuring timely releases and updates.Collaborate closely with development, design and marketing teams to ensure the seamless operation of the casino.Build and maintain strong relationships with external partners.Stay up to date with the latest industry trends, technologies and player preferences.Proactively identify areas for product improvement and suggest innovative solutions.Prioritise a customer-centric approach to enhance player experience and satisfaction.Manage risk across the casino portfolio in combination with other teams.Lead A/B testing and experimentation across promotions, game placement and UX to improve conversion and engagement.
Requirements:
iGaming experience in a similar role.Excellent written and verbal communication skills in English.Strong organisational and time management abilities.Enthusiasm, a can-do attitude and a strong team-player mentality.Flexibility to embrace change and a willingness to learn.Strong analytical and problem-solving abilities.Proven project management skills to oversee multiple tasks and deadlines