CEOCOO Founding Team

About the role

As CEO/COO, you will work directly with the Founder & MD and own the business operating engine. The role includes leading the Patna launch and building a multi-city model.

Responsibilities

• Own business operations and P&L.
• Build the Patna city operating model, create hyperlocal zones, establish service hubs, build partner capacity, and improve service availability and response time.
• Recruit and train the partner workforce.
• Drive customer experience and service quality.
• Work with tech-product, growth, and finance.
• Build and lead a high-performance team.

Key KPIs: Monthly orders and GMV; unit economics and contribution; CAC, LTV, and repeat rate; partner utilization and earnings; cancellation rate and on-time performance; zone profitability and cash efficiency.

Requirements

• 7–12 years of experience in marketplace, hyperlocal services, consumer internet, e-commerce, D2C / logistics, mobility, home services, or technology-enabled operations.
• Relevant experience includes marketplace businesses, hyperlocal services, consumer internet, home services, e-commerce, D2C / consumer brands, logistics / mobility, technology-enabled services, or field/partner workforce operations.
• Experience with companies such as Urban Company, Snabbit, Pronto, Swiggy, Zomato, Blinkit, Zepto, Ola, Uber, Porter, or similar businesses is highly relevant.

Benefits

• Compensation: ₹30 – ₹40 LPA + Performance Incentive. For exceptional candidates, compensation can be discussed based on experience and demonstrated ability.
• ESOP / Equity-linked opportunity may be considered for the right founding-team candidate.

How to apply

Apply directly on CazVid.

Key facts

• Full-time; work from office.
• Location: Gurugram, India.
• Compensation: ₹30 – ₹40 LPA + Performance Incentive.
• Experience: 7–12 years in relevant operations or listed sectors.
• Regular travel to Patna and other operating cities.