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CIAM Business Analyst – Phone Channel/IVR
External job listingat Confidential
Requirements 8–10 Years H1B / Green Card / US Citizen CIAM / Identity amp; Access Management Phone Channel / IVR Customer Authentication amp; Identity Verification Fraud Prevention amp; R...
External source - not verified8 days agoOpen until: Jan 15, 2027
Salary
Not provided
Location
Pittsburgh, United States
Employment type
Full time
Workplace
Not provided
CIAM Business Analyst – Phone Channel/IVR
Pittsburgh, United States
Job description
Requirements
- 8–10 Years
- H1B / Green Card / US Citizen
- CIAM / Identity amp; Access Management
- Phone Channel / IVR
- Customer Authentication amp; Identity Verification
- Fraud Prevention amp; Risk-Based Authentication
- Business Requirements Gathering
- Authentication Journey Mapping
- User Stories amp; Acceptance Criteria
- Contact Center Technologies
- Agile Methodology amp; Stakeholder Management
- Preferred Technologies: Transmit Security, Ping Identity, Okta, ForgeRock, or Azure External ID.
How to apply
- Share resumes by email.
Location
- Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Dallas, TX, Phoenix, AZ, Aurora, CO