CIAM Business Analyst – Phone Channel/IVR

External job listingat Confidential

Requirements 8–10 Years H1B / Green Card / US Citizen CIAM / Identity amp; Access Management Phone Channel / IVR Customer Authentication amp; Identity Verification Fraud Prevention amp; R...

External source - not verified8 days agoOpen until: Jan 15, 2027

Salary

Not provided

Location

Pittsburgh, United States

Employment type

Full time

Workplace

Not provided

CIAM Business Analyst – Phone Channel/IVR

Pittsburgh, United States

Job description

Requirements

  • 8–10 Years
  • H1B / Green Card / US Citizen
  • CIAM / Identity amp; Access Management
  • Phone Channel / IVR
  • Customer Authentication amp; Identity Verification
  • Fraud Prevention amp; Risk-Based Authentication
  • Business Requirements Gathering
  • Authentication Journey Mapping
  • User Stories amp; Acceptance Criteria
  • Contact Center Technologies
  • Agile Methodology amp; Stakeholder Management
  • Preferred Technologies: Transmit Security, Ping Identity, Okta, ForgeRock, or Azure External ID.

How to apply

  • Share resumes by email.

Location

  • Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Dallas, TX, Phoenix, AZ, Aurora, CO

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