Client Partner - Utilities at Tephra Inc in Waltham, MA
Published on CazVidat Tephra Inc
Join Tephra Inc as a Client Partner - Utilities in Waltham, MA. Manage client relationships, drive business growth, and deliver innovative solutions. Apply now!
Salary
$200,000 per year
Location
Waltham, Massachusetts, United States
Employment type
Full time
Workplace
Not provided
Client Partner - Utilities at Tephra Inc in Waltham, MA
$200,000 per year
Job description
Tephra Inc is seeking a dynamic Client Partner - Utilities to join our team in Waltham, MA. This full-time role offers an exciting opportunity to manage and grow client relationships within the utilities sector, working closely with CXOs and key stakeholders.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong relationships with clients, acting as the primary point of contact and addressing their needs effectively.
- Business Development: Identify and pursue new business opportunities within existing accounts and through prospecting new clients.
- Account Planning: Develop and execute strategic account plans focused on growth, risk mitigation, and enhanced client engagement.
- Solution Delivery: Collaborate with delivery teams to ensure successful implementation of services and solutions that meet client expectations.
- Client Satisfaction: Monitor client outcomes, resolve concerns promptly, and ensure ongoing satisfaction with a customer-centric approach.
- Thought Leadership, Automation, and Innovation: Provide clients with insights on industry trends, best practices, and innovative solutions.
- Collaboration: Work effectively with cross-functional teams including sales, marketing, and delivery to achieve shared goals.
- Revenue Generation and Growth: Drive revenue growth through new business development and account expansion, continuously assessing strategies to meet targets.
- Training and Development: Deliver training sessions to clients and internal teams on new products and services.
About You:
You are a proactive, self-motivated professional with a friendly and welcoming attitude, passionate about delivering the best customer experience. Your expertise in the utilities industry and strong problem-solving skills will be key to your success in this role.
Position Details:
- Location: Waltham, MA, USA (On-site)
- Employment Type: Full-time
- Salary: $200,000 per year
If you are interested in this opportunity with Tephra Inc and want to contribute to a leading client-focused team, please share your feedback and availability for a conversation.
Frequently asked questions
Is this position remote or on-site?
This is a full-time role based in Waltham, MA, so it is an on-site position.
What is the salary for this Client Partner role?
The salary for this position is USD 200,000 per year.
What kind of experience do I need to qualify for this job?
You should have extensive experience in client relationship management within the utilities industry, along with strong business development skills and a proven track record of driving revenue growth.
What will my main responsibilities be in this role?
You will manage client relationships with CXOs, develop strategic account plans, pursue new business opportunities, collaborate with delivery teams, and drive revenue growth among other duties.
Will I be involved in training or knowledge sharing?
Yes, the role includes delivering training sessions to clients and internal teams on new products and services to enhance knowledge and adoption.