Client Support Executive

About the Role:
We are seeking a proactive and customer-focused ‘Client Support Executive’ to join our team. The successful candidate will be responsible for assisting prospective and existing investors throughout their investment journey by providing timely support, facilitating client onboarding, and ensuring seamless client experience across multiple communication channels, and ensuring seamless client experience across multiple communication channels.

Key Responsibilities:
• Respond to investor inquiries via phone calls, WhatsApp, Facebook Messenger, email, and other communication channels
• Deliver professional client service and maintain strong investor relationships.
• Assist with account opening, investment documentation, and pending follow-ups
• Verify client documents and coordinate with Operations team for account activation.
• Maintain accurate records of client interactions and requests
• Escalate operational and compliance-related issues when required.
• Support marketing and sales projects.
• Assist in preparing content for marketing and client communications.

Requirements:
• BBA or any honors in Business Administration, Finance, Economics, Marketing, or a related fields.
• Excellent verbal and written communication skills in both Bangla and English.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Experience: 0-1 Year. Freshers are also highly encouraged to apply.
• Basic understanding of mutual funds, capital markets, or investment products will be considered an advantage.

Benefits:
Competitive Salary Package, Family Health Insurance, Life Insurance, Unlimited Refreshments, Mobile Allowance, Weekly Two Holidays, Festival Bonus

How to apply:
Interested candidates are requested to email their resume to [email protected] with the subject ‘Application for Client Support Executive’ by 11th August, 2026.