Debt Collection Agent in Santo Domingo Oeste, Dominican Republic

In today’s competitive financial market, Soluciones Mejap is seeking a dedicated and professional Debt Collection Agent to join our growing team in Santo Domingo Oeste, Santo Domingo Province, Dominican Republic. Our medium-sized company offers a dynamic and collaborative work environment where your efforts will directly enhance our collection processes and customer satisfaction. This role is crucial to maintaining smooth client relationships and achieving the company’s financial goals. Key Responsibilities Manage accounts receivable by maintaining regular contact with debtors. Negotiate payment plans and resolve conflicts related to outstanding balances. Follow up on overdue accounts and report any payment inconsistencies. Provide periodic reports on account status and payments received. Collaborate closely with the finance team to optimize collection procedures. Respond promptly and effectively to customer inquiries and requests. Implement collection strategies aimed at increasing account recovery rates. Required and Preferred Qualifications High school diploma or equivalent. Excellent verbal and written communication skills. Strong negotiation and conflict resolution abilities. 1 to 2 years of prior experience in similar collection roles. Proficiency with administrative and account management tools; experience with collection software is a plus. At Soluciones Mejap, we offer extensive opportunities for professional growth and career development. We value a team culture based on collaboration and mutual respect. Additionally, we encourage continuous training and skill enhancement to empower our employees to excel.