Community Manager - The Pointe at Siena Ridge
External job listingat Greystar
Lead daily operations of an Active Adult community, support resident experiences and financial performance, and ensure regulatory compliance with Greystar.
Salary
Not provided
Location
Davenport, United States
Employment type
Full time
Workplace
Not provided
Community Manager - The Pointe at Siena Ridge
Davenport, United States
Job description
About the role
The Community Manager leads the daily operations of an Active Adult community, supporting exceptional resident experiences, strong financial performance, regulatory compliance, and a vibrant, inclusive environment for active adults aged 55+.
Greystar is a global real estate platform with expertise in property management, investment management, development, and construction services in rental housing.
Responsibilities
- Respond promptly to resident concerns, complaints, questions, and requests, and take appropriate action to resolve issues.
- Handle escalated resident disputes with empathy and problem-solving.
- Complete required accounting, financial, administrative, operational, and other reports.
- Oversee onsite team members and coordinate resources and activities.
- Serve as the primary liaison between ownership, residents, and the onsite team.
- Adhere to company policies and procedures and comply with Fair Housing, ADA, FCRA, and applicable housing regulations.
Key facts
- The role leads daily operations of an Active Adult community.
- The Community Manager responds to resident concerns and handles escalated disputes.
- The role includes oversight of onsite team members and coordination of resources and activities.
- Compliance with Fair Housing, ADA, FCRA, and applicable housing regulations is essential.
Frequently asked questions
What does the Community Manager do?
The role leads daily operations of an Active Adult community, supporting resident experiences, financial performance, and regulatory compliance.
What resident-related responsibilities are included?
The Community Manager responds to resident concerns, complaints, questions, and requests, and handles escalated disputes with empathy and problem-solving.
What compliance does the role require?
The role requires adherence to company policies and procedures and compliance with Fair Housing, ADA, FCRA, and applicable housing regulations.