Community Manager - The Standard

About the role

The Community Manager oversees all phases of the property’s daily operations and management, including leasing goals, revenue management, fiscal planning, and resident and community relations. The role reports to the Regional Director and directly manages the On-Site Management Team. The Community Manager should lead by example, maintain a polished and professional stature, and comply with Landmark Properties, Inc. policies and procedures.

Responsibilities

• Leasing and marketing: Work with the Leasing and Marketing Manager to prepare marketing plans and develop strategies and programs to meet occupancy goals.
• Prepare weekly status reports and recommend changes to pricing or leasing specials.
• Maintain knowledge of the community and competitive communities by evaluating market conditions and trends.
• Ensure timely follow-up with prospective residents; review and countersign resident Housing Contracts.
• General administration: Protect the confidentiality of client, resident, and company information.
• Organize staff meetings and special or emergency meetings.
• Understand and adhere to Fair Housing laws; maintain a clean and professional work environment.
• Assist with corporate projects as requested.
• Evaluate the site’s computer and technology needs and ensure staff comply with the company’s technology policy.
• Financial management: Lead development of the annual property budget and business plan.
• Oversee accounts receivable and property delinquency, intervening as needed to minimize delinquency; oversee accounts payable.
• Make property purchases, monitor expenses, and prepare monthly variance reports.

The duties listed are an outline, not an all-inclusive list, and may be modified as community needs change.

Key facts

• Reports to the Regional Director.
• Direct reports: On-Site Management Team.
• Responsibilities include leasing goals, revenue management, fiscal planning, and resident and community relations.