Consumer Direct Loan Specialist Flint

About the role

The Consumer Direct Loan Specialist at Huntington National Bank performs outbound sales calls to explore customers' financial needs, with a focus on building and broadening existing customer or business relationships using multiple Huntington products. The position must be onsite at one of the listed Huntington office locations.

Responsibilities

• Drive consumer lending origination and expand existing customer relationships through proactive phone-based sales activities.
• Initiate outbound calls using multiple lead sources to introduce and originate Huntington products and services.
• Communicate financial solution features and benefits, and provide qualified referrals to specialized partners such as Insurance and Mortgage using available tools and technology.
• Identify customer needs through effective questioning, explain product value, and recommend appropriate Huntington financial solutions.
• Consistently achieve an average of 80+ daily contact attempts through the leads management system.
• Demonstrate high energy, initiative, and a strong drive to achieve departmental production goals.
• Maintain current knowledge of Huntington products, services, systems, technology, and regulatory requirements.
• Adhere to quality, compliance, and risk standards; support short-term inbound call coverage or additional outbound calling initiatives as needed.
• Use a disciplined approach to outbound calling, manage sales pipelines, and track progress using established tools and processes.
• Complete accurate, thorough, and compliant loan applications.
• Comply with Quality, Risk, Policy & Procedures, Learning Updates, and System requirements.
• Perform additional duties and responsibilities as assigned.

Requirements

The source listing specifies knowledge of Huntington products, services, systems, technology, and regulatory requirements, and compliance with quality, risk, policy, procedures, learning updates, and system requirements.

Key facts

• The role involves outbound sales calls focused on consumer lending and customer relationships.
• The position requires an average of 80+ daily contact attempts through the leads management system.
• The position must be onsite at one of the listed Huntington office locations.