Content Strategist Management [AQ-22484]

Aquent, a premier talent solutions partner, is thrilled to connect you with an unparalleled opportunity at a leading global enterprise. This powerhouse organization is renowned for its unwavering commitment to innovation and operational excellence, actively shaping the future of its industry. Join a team where your contributions will directly transform critical information into a strategic asset, driving significant and lasting impact across a vast organization.

Are you a visionary content strategist ready to redefine how vital knowledge is managed and accessed? This is more than a role; it’s an extraordinary chance to be a key architect in shaping the future of knowledge management. You will spearhead the implementation and sustainment of a robust Knowledge Management operating model, translating strategic vision into tangible, actionable plans. Your expertise will ensure information doesn’t just exist, but actively fuels efficiency, innovation, and collaboration, making a profound difference in how teams learn and grow.

Your Mission & Impact

Lead the comprehensive delivery of the Knowledge Management roadmap, covering content governance, operating model implementation, enterprise tooling, migration, adoption, and ongoing sustainment.Translate high-level Knowledge Management strategy into concrete features, backlogs, key milestones, detailed requirements, acceptance criteria, dependency mapping, and comprehensive implementation plans.Provide essential functional direction and strategic priorities to diverse teams including operational support, developers, UX resources, change management partners, and external vendors.Define and meticulously maintain rigorous standards for living knowledge, curated entry points, and controlled documents, ensuring consistency and quality across the organization.Establish practical and effective governance frameworks for content ownership, systematic review cycles, lifecycle status, metadata application, permissions management, archiving protocols, and efficient resolution of duplicate or conflicting content.Coordinate the seamless implementation of selected enterprise Knowledge Management platforms, from use-case definition and content preparation to governance setup, thorough testing, and successful rollout.Lead critical content inventory and triage activities, strategically determining which content to retain, migrate, convert, link, improve, or retire, thereby optimizing the knowledge base.Design intuitive information architecture, robust taxonomy, clear navigation paths, standardized templates, and effective content patterns to significantly enhance findability and overall usability.Ensure all content supporting advanced AI solutions has a clear owner, an authoritative source, defined audience, accurate lifecycle status, appropriate permissions, a scheduled review date, and relevant metadata.Coordinate requirements for review and approval automation, collaborating closely with technical resources for configuration and development.Develop and maintain comprehensive Knowledge Management guidance, engaging training materials, clear communications, regular office hours, and robust adoption support programs.Relaunch and sustain the Knowledge Management Champions network, clearly defining roles, expectations, and escalation paths to foster a vibrant culture of knowledge sharing.Partner closely with enterprise IT Knowledge Management teams, applying central standards while adapting implementations to meet specific business needs.Maintain program-level reporting, providing clear insights into roadmap progress, identifying risks, documenting key decisions, assessing content health, tracking adoption metrics, and measuring tangible outcomes.Establish a sustainable operating and handoff model to ensure Knowledge Management practices continue effectively and seamlessly post-initial implementation.

What You’ll Bring

Demonstrated expertise in enterprise knowledge management, content governance, information management, or a closely related discipline.Proven track record of translating Knowledge Management strategy or operating models into practical processes, robust standards, actionable roadmaps, and successful implementation.Strong understanding of information architecture, taxonomy, metadata, content lifecycle management, ownership, permissions, and effective review processes.Hands-on experience with SharePoint and various enterprise knowledge-base or collaboration platforms.Strong program coordination and stakeholder facilitation skills, adept at navigating diverse groups including business, technical, vendor, and leadership teams.Ability to create clear requirements, define priorities, develop comprehensive governance materials, produce effective training content, and deliver executive-level progress reporting.Exceptional written and verbal communication skills, with a proven ability to simplify complex concepts for diverse audiences.Demonstrated ability to work independently, proactively resolve ambiguity, and drive initiatives from strategic conception through to successful implementation and adoption.

Stand Out With These Qualifications

Experience implementing or governing Bloomfire, Shelf, ServiceNow Knowledge Management, or a similar enterprise Knowledge Management platform.Experience supporting AI-enabled enterprise search, retrieval-augmented generation (RAG), or knowledge-content readiness initiatives.Familiarity with Microsoft 365, Power Automate, Azure DevOps, and Agile delivery practices.Experience leading significant content migrations, portal redesigns, or large-scale enterprise knowledge transformation initiatives.Experience building and sustaining champion, curator, or content-owner communities within an organization.Experience working in a large, global organization characterized by federated ownership and enterprise governance structures.

Client Description

Our client is one of the world’s largest publicly traded energy providers and chemical manufacturers. They are committed to placing priority on fueling the world safely and responsibly while consciously addressing the risks of climate change. They are incorporating next-generation technologies, exploring for oil and natural gas on six different continents, and operating facilities across the globe to provide us with the most sustainable resources. Our client believes in integrity and holds themselves to the highest ethical standards further setting them apart.

The company culture is as diverse as it is innovative! The company values include work flexibility, safety and security, recognizing human rights, integrity and diversity and inclusion. These guiding principles are used to deliver affordable energy to all consumers. As an innovative company who is always looking ahead, your creative processes and fresh ideas can help take them to the next level. This rare opportunity will allow you to implement your creative strategies, enhance your digital expertise, collaborate with top teams and gain unique skills and experiences. Apply today to see what exciting opportunities we have waiting for you!

Working with AQUENT gets you access to some pretty cool things including:

Subsidized (up to 85%!) Health, Vision and Dental Benefits, and Access to Fidelity 401(k) with Matching!FSA ProgramWeekly Direct DepositResume / Portfolio Review + Interview Prep. You’ll be set-up for success!Compare our benefits to other agencies, here: is AQUENT?