Corporate Travel Consultant

Job Summary:
Department provides exclusive air service to customers of a medium size cruise company. Air Specialist to service incoming calls from clients and book air and/or hotel to correspond with sailings. Air Specialists will be servicing a leisure market.
Essential Duties and Responsibilities:
Service incoming calls offering flight options and providing accurate pricing and information to correspond with associated voyages.Issue tickets for guests in Sabre.Provide all airline, department and external documentation is provided as required.Booking of hotels for passengers who are deviating and may need assistance with hotels.Assisting the passengers to get their preferred seats and updating their itineraries with Mileage numbers, TSA Pre Check and global entry numbers.Work hand in hand with Cruise Company to a great experience to all customers.Solicit to capture airline sales when air is not confirmed.Respond to all inquiries within the set service level agreement in a professional and concise manner.Ability to accurately interpret voyage descriptions to align flights with corresponding voyages.

Education, Knowledge and Skills:
Requirements:Excellent oral and written communication skills.Ability to work in a team environment as well as independentlyTroubleshooting skillsWorking knowledge of Airline and industry policies.Minimum 5 years of Sabre experience with booking and ticketing duties.Ability to think outside the box in shopping and troubleshooting scenarios.Strong Microsoft Skills, including Outlook, Excel, and Word.Schedule would be Monday through Friday 10:30am-7pm with alternating Saturdays.