Creative Services Manager

About the role

Creative Circle is seeking a Creative Services Manager to join its Milwaukee-based agency client as a full-time direct hire. The role supports creative initiatives by connecting strategic creative direction with creative execution.

Responsibilities

• Support successful execution of creative initiatives, serving as the client-facing bridge between strategic creative direction and execution.
• Participate in client-facing creative planning and concept development meetings, guiding execution and ensuring work aligns with project objectives, brand standards, and strategic direction.
• Determine appropriate internal and external resources for each project, help allocate creative budgets across production needs, and partner with internal project managers.
• Source, onboard, and manage freelance designers, editors, photographers, videographers, and creative specialists.
• Prepare project materials, assets, references, and requirements for external partners and serve as the main point of contact for freelance creative resources.

Requirements

• 5+ years of agency experience, including 1+ year leading or managing a team, preferably in a client-facing role.
• Strong understanding of marketing, branding, content, and creative production workflows.
• Experience managing external resources and reviewing creative work or providing actionable feedback.
• Experience interpreting campaign performance data and translating findings into creative recommendations.
• Familiarity with or openness to exploring AI tools.

Key facts

• Full-time direct hire.
• Requires 5+ years of agency experience and 1+ year leading or managing a team.
• The role includes creative execution, resource planning, and freelance and vendor management.