Customer Account Specialist

Customer Account Specialist- Hybrid
Expanding, prestigious Charlotte corporate office is adding a Customer Account Specialist to their high-performing customer service team. This is a fantastic opportunity to become part of an industry leading company offering a hybrid work schedule. Salary of up to $58,000 per year, excellent benefits, and a convenient location surrounded by many amenities. Advancement Opportunities Available!
Responsibilities:
Manage assigned accounts for customer inquiries and order processing
Develop and maintain strong customer relationships to drive retention and growth
Collaborate with external sales teams to achieve volume and market share goals
Confirm order details, product availability, and delivery timelines
Investigate and resolve pricing issues
Qualifications:
Bachelor’s Degree
Excellent verbal and written communication skills
Proficient in Microsoft Office