Customer Advocate and Engineering Liaison

At Company, a leader in innovative technology solutions based in San Francisco, California, we’re expanding our team with a vital role: Customer Advocate and Engineering Liaison. This contract position offers a unique opportunity to bridge the gap between our engineering teams and valued customers, ensuring their voices directly influence product development and customer satisfaction. Join us on-site in San Francisco and contribute to a dynamic environment where your expertise will drive meaningful impact and career growth.nnKey Responsibilities include serving as the primary contact for customer inquiries, facilitating communication between customers and engineering, managing project requirements, maintaining CRM documentation, participating in cross-functional meetings, analyzing feedback, and supporting customer onboarding.nnRequired qualifications include a Bachelor’s degree, 2+ years of relevant experience, strong communication skills, and proficiency with CRM and project management tools. Preferred qualifications include experience liaising between technical and non-technical teams and familiarity with agile methodologies.nnBenefits include competitive pay, health insurance, paid time off, retirement plans, professional development, and an inclusive work culture.