Customer Care Co-ordinator in Cardiff, Wales
Published on CazVidat Southern Housing
Apply for the Customer Care Co-ordinator role at Southern Housing in Cardiff. Full-time position requiring strong customer service and attention to detail.
Salary
Not provided
Location
Cardiff, Wales, United Kingdom
Employment type
Full time
Workplace
Not provided
Customer Care Co-ordinator in Cardiff, Wales
Cardiff, Wales, United Kingdom
Job description
Southern Housing is seeking a dedicated Customer Care Co-ordinator to join our team in Cardiff, Wales. This full-time role requires excellent customer service skills, strong attention to detail, and the ability to work efficiently under tight deadlines.
Key Responsibilities:
- Deliver outstanding customer service to residents and stakeholders.
- Coordinate customer care activities ensuring timely and accurate responses.
- Maintain detailed records and manage communications effectively.
- Work collaboratively as part of a team to meet organisational goals.
Requirements:
- Proven experience in customer service or related roles.
- Strong organisational skills and attention to detail.
- Ability to manage multiple tasks and meet deadlines.
- Excellent communication and interpersonal skills.
- Team player attitude with a proactive approach.
If you are passionate about providing excellent customer care and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity with Southern Housing.
Frequently asked questions
Is this job remote or on-site?
This role is full-time and based on-site in Cardiff, Wales.
What kind of experience do I need for this role?
You should be proactive, detail-oriented, and able to work well in a fast-paced environment, with skills in customer service, administration, and team collaboration.
What will my main responsibilities be as a Customer Care Co-ordinator?
You will be involved in delivering exceptional customer experiences, handling administration, and collaborating with the team to support residents and community services.
Does this role offer opportunities for career development?
Yes, this position offers an excellent opportunity for career development within the housing sector.