Customer Experience Assistant (CEA) – Bogotá, Colombia
Published on CazVidat Employer
Apply for a remote-eligible Customer Experience Assistant role in Bogotá. Support customer satisfaction and operations while working across U.S. time zones.
Salary
COP 3,250,000 per month
Location
Colombia
Employment type
Full time
Workplace
Remote
Customer Experience Assistant (CEA) – Bogotá, Colombia
COP 3,250,000 per month
Job description
We are seeking a Customer Experience Assistant (CEA) to support customer satisfaction and operational efficiency. This full-time, remote-eligible role is based in Bogotá, Colombia, and requires the ability to manage high volumes of work across U.S. time zones.
What You’ll Do
- Help ensure a positive customer experience and high levels of customer satisfaction.
- Support efficient day-to-day operations while managing a high volume of work.
- Coordinate work across U.S. time zones.
What We’re Looking For
- Excellent communication, planning, and organizational skills.
- A blend of technical and interpersonal abilities.
- An empathetic, personable approach to customer interactions.
- The ability to stay organized and effective in a high-volume work environment.
Position Details
- Location: Bogotá, Bogota D.C., Colombia
- Work arrangement: Remote eligible
- Employment: Full time
- Pay: 3250000 per month
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Frequently asked questions
Is this job fully remote or do I need to be in Bogota?
This position is remote but based in Bogota, Colombia, so you will work from there while supporting U.S. time zones.
What kind of experience or skills do I need for this job?
You should be empathetic, organized, and able to thrive in fast-paced environments, as you will handle customer communication and problem resolution.
What are the main responsibilities of this role?
You will be part of customer operations, ensuring smooth communication and efficient problem resolution for customers.
What benefits does the company offer with this position?
The company offers comprehensive health insurance, paid time off, and a retirement plan.
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