Customer Experience Manager in Heredia, Costa Rica

Published on CazVidat Employer

Apply for a full-time Customer Experience Manager job in Heredia, Costa Rica. Remote eligible. Bring customer service experience and strong communication skills

Verified by CazVid2 years agoOpen until: Dec 5, 2026

Salary

Not provided

Location

Costa Rica

Employment type

Full time

Workplace

Remote

Customer Experience Manager in Heredia, Costa Rica

Costa Rica

Apply now

Job description

Explore a full-time Customer Experience Manager opportunity in Heredia, Costa Rica. This role is open to remote work and is suited to a customer-focused professional who thrives in a fast-paced environment.

Role Overview

Use your customer service experience, communication skills, and problem-solving ability to support a positive customer experience. You will communicate with customers, present information, resolve issues, and take initiative throughout the day.

Qualifications

  • At least 2 years of experience in customer service, customer support, or a similar role
  • Professional, friendly demeanor
  • Strong problem-solving skills and excellent attention to detail
  • Excellent verbal and written communication skills
  • Ability to persuade, present information, and resolve problems
  • Self-directed approach with a willingness to learn and take initiative
  • Enthusiasm for energetic, fast-paced work environments

Position Details

  • Job title: Customer Experience Manager
  • Location: Heredia, Heredia Province, Costa Rica
  • Work arrangement: Remote eligible
  • Employment type: Full-time

View related opportunities: Customer Service Representative, Executive Assistant – Customer Service, and Customer Support Engineer.

Frequently asked questions

  • Is this Customer Experience Manager position remote or on-site?

    This role offers the flexibility of remote work while being based in Heredia, Costa Rica.

  • What kind of experience do I need to apply for this job?

    You need over 2 years of experience in customer service or support to thrive in this position.

  • What will my main responsibilities be as a Customer Experience Manager?

    You will use your problem-solving skills and communication expertise to directly impact customer satisfaction and business growth.

  • Is this a full-time job?

    Yes, this is a full-time position.

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