Part-Time Customer Service Manager in Boston, MA

Published on CazVidat Employer

Lead a customer service team as a part-time manager in Boston, MA. Remote-eligible role focused on team performance and better customer experiences.

Verified by CazVid2 years agoOpen until: Dec 8, 2026

Salary

$50 per hour

Location

United States

Employment type

Part time

Workplace

Remote

Part-Time Customer Service Manager in Boston, MA

$50 per hour

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Job description

We are seeking an experienced, motivated Customer Service Manager for a part-time role in Boston, Massachusetts. This position is remote-eligible and offers $50 per hour. Lead a customer service team, strengthen service quality, and create positive customer experiences through effective coaching and problem-solving.

Key Responsibilities

  • Supervise and support customer service representatives.
  • Manage team performance and promote a customer-focused service culture.
  • Implement strategies to improve service quality and the customer experience.
  • Address customer service challenges and help resolve problems effectively.

Qualifications

  • Experience leading or managing a customer service team.
  • Strong leadership and communication skills.
  • A customer-centric approach and effective problem-solving abilities.

Job Details

  • Job title: Customer Service Manager
  • Location: Boston, Massachusetts, United States
  • Work arrangement: Remote-eligible
  • Employment type: Part-time
  • Pay: $50 per hour

Frequently asked questions

  • Is this Customer Service Manager position remote or on-site?

    This role is remote eligible, allowing you to work from home while supporting the Boston, Massachusetts team.

  • What is the employment type and schedule for this job?

    This is a part-time position, offering flexibility in your work hours.

  • What will my main responsibilities be as a Customer Service Manager?

    You will lead and inspire the customer service team, drive service excellence, foster a customer-centric culture, and implement strategies to enhance customer satisfaction.

  • Will I have an impact on the company's growth in this role?

    Yes, as a key leader, you will influence team performance and contribute to the company’s growth in a dynamic market.

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