Customer Service Representative – La Aurora, Maule Region, Chile

Riyana Sopported themselves is hiring a full-time Customer Service Representative in La Aurora, Maule Region, Chile. In this on-site role, you will assist customers, answer questions, and resolve issues across phone, email, and chat.

Key Responsibilities

• Respond promptly and courteously to customer inquiries by phone, email, and chat.
• Manage a high volume of requests and prioritize tasks effectively.
• Investigate customer concerns and find solutions that support customer satisfaction.
• Collaborate with teammates and share effective customer service practices.
• Help develop support documentation and FAQs for common questions.
• Maintain accurate records of customer interactions and transactions.
• Participate in ongoing training to stay informed about products and company policies.

Qualifications

• Strong time management and task-prioritization skills.
• Good problem-solving abilities and a customer-focused approach.
• Ability to work collaboratively in a team-oriented environment.
• No formal education is required.
• Previous customer service experience is welcome but not required.
• Familiarity with basic software and customer support platforms is desirable.
• Willingness to learn and adapt to new tools, products, and procedures.

Position Details

• Job title: Customer Service Representative
• Employer: Riyana Sopported themselves
• Location: La Aurora, Maule Region, Chile
• Schedule: Full-time, on-site
• Pay: 400000 per year

Apply to join the team and help deliver reliable, friendly customer support.