Customer Service Representative in Taruka, Maule Region, Chile

Riyana Sopported themselves is looking for a dedicated and friendly Customer Service Representative to join our team in Taruka, Maule Region, Chile. This full-time role is essential in delivering outstanding support and resolving customer inquiries efficiently. Key Responsibilities Respond promptly to customer inquiries via phone, email, and chat with a friendly and supportive approach. Manage time effectively to handle a high volume of customer requests. Identify and resolve customer issues using strong problem-solving skills to enhance satisfaction. Collaborate with team members to share insights and improve customer service quality. Help develop customer support documentation and FAQs to streamline responses. Maintain accurate records of customer interactions and transactions for reference and analysis. Engage in ongoing training to stay current on products and company policies. Required and Preferred Qualifications Strong time management skills to prioritize tasks in a fast-paced environment. Excellent problem-solving abilities to efficiently resolve customer concerns. Proven ability to work well in a collaborative, team-oriented environment. No formal education required, making this role accessible to many candidates. Previous customer service experience is a plus but not mandatory. Familiarity with basic software applications and customer support platforms is desirable. Willingness to learn and grow within the role. Compensation: 400000 CLP per year Location: Taruka, Maule Region, Chile Job Type: Full-time, on-site position (remote not eligible)