Customer Service Representative
Published on CazVidat Techvalen Software
Interact with clients via various channels (phone, email, chat) to provide information, resolve inquiries, and assist with any issues they may encounter. Fully
Salary
$25 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Customer Service Representative
$25 per hour
Job description
Interact with clients via various channels (phone, email, chat) to provide information, resolve inquiries, and assist with any issues they may encounter. Fully remote - work from anywhere in United States
Frequently asked questions
Is this position fully remote or do I need to be in New York?
You can work remotely from anywhere in the USA or join the team in New York, NY.
What kind of experience do I need to qualify for this job?
You need at least 1 year of customer service experience, plus strong communication skills and CRM proficiency.
What are the main responsibilities of this role?
You will interact with clients via phone, email, and chat, resolve inquiries, document interactions, collaborate with technical teams, and meet performance metrics.
Are there any benefits included with this job?
Yes, the job includes health insurance, paid time off, a retirement plan, and flexible remote work options.
Does this role offer opportunities for career advancement?
Yes, there are excellent career development and advancement opportunities within the tech industry.