Remote Customer Service Representative – New York, NY
Published on CazVidat Techvalen Software
Join Techvalen Software as a remote-eligible Customer Service Representative in New York, NY. Support clients by phone, email, and chat for $25 per hour.
Salary
$25 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Remote Customer Service Representative – New York, NY
$25 per hour
Job description
Techvalen Software is hiring a Customer Service Representative for a remote-eligible role based in New York, NY. Help clients get clear, timely support through phone, email, and chat.
Responsibilities
- Interact with clients by phone, email, and chat.
- Provide information and respond to customer inquiries.
- Resolve issues and assist clients with challenges they encounter.
Position details
- Company: Techvalen Software
- Location: New York, NY, USA
- Work arrangement: Remote eligible
- Pay: $25 per hour
Frequently asked questions
Is this position fully remote or do I need to be in New York?
You can work remotely from anywhere in the USA or join the team in New York, NY.
What kind of experience do I need to qualify for this job?
You need at least 1 year of customer service experience, plus strong communication skills and CRM proficiency.
What are the main responsibilities of this role?
You will interact with clients via phone, email, and chat, resolve inquiries, document interactions, collaborate with technical teams, and meet performance metrics.
Are there any benefits included with this job?
Yes, the job includes health insurance, paid time off, a retirement plan, and flexible remote work options.
Does this role offer opportunities for career advancement?
Yes, there are excellent career development and advancement opportunities within the tech industry.