Customer Service Representative

Customer Service Representative – ArtistShotOn-site (non-negotiable) | Bucaramanga, ColombiaContractor PositionMonthly salary: $2.800.000Schedule: 8 AM - 6 PM (Monday to Friday)
About the company:
Artist Shot is an eCommerce platform created for designers and pop culture lovers who want to turn creativity into something tangible. Our catalog includes a wide range of products, from customizable apparel to home décor items, all produced with high quality standards.
We offer a space where creativity can flow freely, allowing artists to design and customers to find unique products that match their style. As a growing company, we’re looking for people who are motivated to help us deliver a great customer experience and grow alongside the brand.
Role Overview:Are you a proactive communicator who knows how to build trust, even when things get tricky? We’re seeking a Support Specialist who is fluent in English and excels at clear, professional writing. You’ll be responsible for managing customer expectations, creating effective response templates, and maintaining our CRM. We need someone responsible, empathetic, and ready to take ownership of the customer experience.
This is a full-time, on-site contractor role based in Bucaramanga.