Part-Time Customer Service Representative - Remote - United States

Angela Wagner is hiring a part-time Customer Service Representative based in the United States. This remote role focuses on delivering exceptional support for payroll-related inquiries, ensuring smooth communication and customer satisfaction.

Key Responsibilities

• Respond promptly and accurately to customer questions about payroll issues.
• Use payroll software such as ADP to assist customers effectively.
• Perform precise data entry to maintain up-to-date customer records.
• Protect client confidentiality in all communications and data handling.
• Keep detailed logs of customer interactions and follow-up activities.
• Work collaboratively with team members to resolve problems and enhance service quality.
• Stay informed on current payroll laws and best practices to provide accurate guidance.

Required and Preferred Qualifications

• High school diploma or equivalent is mandatory.
• Experience and proficiency with payroll software, especially ADP.
• Strong attention to detail and excellent data entry skills.
• Effective verbal and written communication abilities.
• Ability to maintain strict confidentiality with sensitive information.

This role reports to the Customer Service Manager and involves close collaboration with payroll and human resources teams. We value teamwork and clear communication to deliver outstanding customer experiences.

Compensation: $1350 per week.