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Customer Service Representative II
External job listingat Resolvetech
Tasks Handle customer service and billing inquiries and complaints Resolve customer issues and coordinate follow-ups Document customer interactions, complaints, and resolutions Contact cu...
External source - not verified3 weeks agoOpen until: Jan 10, 2027
Salary
Not provided
Location
Minneapolis, United States
Employment type
Full time
Workplace
Not provided
Customer Service Representative II
Minneapolis, United States
Job description
Tasks
- Handle customer service and billing inquiries and complaints
- Resolve customer issues and coordinate follow-ups
- Document customer interactions, complaints, and resolutions
- Contact customers regarding inquiries and claim updates
- Escalate unresolved issues to the appropriate departments
Requirements
- 2–4 years of customer service experience
- Strong verbal and written communication skills
- Attention to detail and accurate record keeping
- Experience with Microsoft Office applications
- Ability to work independently and manage time effectively
- High school diploma or GED preferred
Schedule
- W2 Contract
- Duration: 6 months
- Panel interview via MS Teams
How to apply
- Send your resume by email
Location
- Minneapolis, MN – Local candidates