Customer Service Representative in Houston, TX
Published on CazVidat Insight Global
Apply for a full-time Customer Service Representative job with Insight Global in Houston, TX. Earn $60,000 per year while supporting customers.
Salary
$60,000 per year
Location
Houston, Texas, United States
Employment type
Full time
Workplace
Not provided
Customer Service Representative in Houston, TX
$60,000 per year
Job description
Insight Global is hiring a full-time Customer Service Representative in Houston, Texas. Join a customer-focused team where you’ll help customers, resolve service issues, process requests, and support a positive customer experience.
Key Responsibilities
- Answer customer questions and provide accurate information about products and services.
- Address complaints and resolve customer issues professionally and promptly.
- Process orders, forms, and applications accurately.
- Update customer records and document communications.
- Work with teammates to deliver responsive, consistent customer support.
- Review customer feedback and help identify service improvements.
- Participate in team meetings and share customer service best practices.
Required and Preferred Qualifications
- High school diploma or equivalent.
- Strong communication and customer service skills.
- Customer service experience preferred; 1–3 years is a plus.
- Familiarity with relevant software and customer relationship management (CRM) tools.
- Problem-solving skills and a commitment to customer satisfaction.
Compensation and Benefits
The listed compensation is $60,000 per year. The role is full-time and based in Houston, Texas; it is not remote. The company description notes health plans, professional development opportunities, and a collaborative workplace.
About Insight Global
Insight Global is seeking a service-minded professional to contribute to customer satisfaction and support team performance in a fast-paced environment.
Frequently asked questions
Is this position remote or on-site?
This Customer Service Representative role is based in Houston, Texas and is not remote.
What is the salary for this job?
The salary for this position is USD 60,000 per year.
What kind of experience do I need to apply?
You should have strong communication and customer service skills, with 1-3 years of customer service experience preferred.
What are the main responsibilities of this role?
You will assist customers with inquiries, resolve complaints, process orders accurately, maintain customer records, and work with the team to improve service.
What education is required for this job?
A high school diploma or equivalent is required for this position.
Does the company provide any training or development?
Yes, Insight Global offers professional development opportunities through training and workshops.