Customer Service Specialist – Santiago de los Caballeros
Published on CazVidat Telecom Networks
Join Telecom Networks as a full-time, on-site Customer Service Specialist in Santiago de los Caballeros. Advanced English required; pay is RD$45,000 monthly.
Salary
DOP 45,000 per month
Location
Santiago de los Caballeros, Santiago Province, Dominican Republic
Employment type
Full time
Workplace
Not provided
Customer Service Specialist – Santiago de los Caballeros
DOP 45,000 per month
Job description
Telecom Networks is hiring a full-time, on-site Customer Service Specialist in Santiago de los Caballeros, Santiago Province, Dominican Republic. This role is suited to a customer-focused professional with advanced English proficiency, strong communication skills, and experience using CRM software. Compensation is RD$45,000 per month.
Key Responsibilities
- Communicate clearly and professionally with customers.
- Listen actively to understand customer needs and concerns.
- Resolve customer issues using sound problem-solving skills.
- Handle challenging interactions with effective conflict-resolution skills.
- Use CRM software in daily customer service work.
Requirements and Qualifications
- High school diploma or equivalent.
- Strong customer communication and active listening skills.
- Problem-solving and conflict-resolution abilities.
- Proficiency with CRM software.
- Advanced English proficiency.
- Availability to work on-site in Santiago de los Caballeros.
Compensation and Schedule
- Pay: RD$45,000 per month.
- Employment type: Full-time.
- Work arrangement: On-site.