Customer Support Associate

Tasks

• Respond to customer inquiries in Thai and English and provide product recommendations.
• Process orders, confirm payments, and support online sales.
• Coordinate exchanges, returns, repairs, deliveries, and customer concerns.
• Communicate with international distributors and business partners.
• Maintain customer and sales records and prepare regular reports.

Requirements

• Around 1 year of experience in customer service, chat administration, or online sales.
• Strong written communication skills in English.
• Excellent attention to detail and follow-through.
• Ability to manage multiple conversations and prioritize tasks effectively.
• Familiarity with Google Workspace or MS Office.
• Experience with international customers, distributors, or e-commerce is an advantage.

Schedule

• Monday–Friday: 9:00 AM–5:00 PM (Office-based)
• Monday–Friday: 5:00 PM–8:00 PM (Work from home)
• Saturday: 9:00 AM–8:00 PM (Work from home)

How to apply

• Send your Resume.
• Contact via LINE.

Location

• Bamrungmuang Road, Bangkok