Dental Assistant & Front Office Coordinator in Norwalk, CA

Norwalk Village Dental Center is seeking a motivated, organized Dental Assistant and Front Office Coordinator for a full-time, in-person role in Norwalk, California. This hybrid front- and back-office position combines patient service, dental administration, treatment coordination, and clinical support.

Responsibilities

• Greet patients and provide a welcoming first impression.
• Answer phone calls and schedule appointments using electronic scheduling software.
• Handle billing, treatment posting, tracking, accounting, treatment coordination, and other front-office tasks.
• Verify insurance details, process claims, collect payments, and provide financial counseling as needed.
• Maintain accurate patient records and protect confidential information in compliance with HIPAA.
• Coordinate patient flow with dental assistants and support administrative tasks, including filing, faxing, and scanning.
• Monitor office inventory, order supplies, and keep the reception and waiting areas clean and organized.
• Clean dental chairs and perform disinfection and sterilization procedures.
• Take X-rays and intraoral photographs, assist with dental procedures, prepare treatment setups, and support training and coordination.

Qualifications

• High school diploma or equivalent required; an associate degree or higher is preferred.
• Previous experience in a dental or medical office is preferred.
• Proficiency with electronic health records and dental software systems.
• Excellent communication and interpersonal skills, strong attention to detail, and the ability to multitask.
• Positive attitude and ability to work effectively as part of a team.
• Knowledge of dental terminology and procedures is a plus.
• English-Spanish bilingual skills are a plus.

Benefits

Benefits include competitive pay based on experience, paid time off, and holiday pay. The posting also mentions continuing education, but further details were not provided.