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Desktop Support Technician
External job listingat Noblesoft
Desktop Support Technician in Washington, DC. On-site / In-person. Share your updated resume via LinkedIn DM or email.
External source - not verified3 days agoOpen until: Jan 28, 2027
Salary
Not provided
Location
Washington, United States
Employment type
Full time
Workplace
Not provided
Desktop Support Technician
Washington, United States
Job description
About the role
Provide deskside and IT support for Windows and Apple devices.
Tasks
- Provide deskside for Windows and macOS laptops/desktops.
- Troubleshoot Google Workspace applications, including Gmail and Google Chat.
- Perform device imaging, deployment, configuration, and post-deployment troubleshooting.
- Set up and troubleshoot end-user devices, including laptops, desktops, and peripherals.
- Provide mobile device setup and troubleshooting support for iOS and Android.
- Diagnose and resolve hardware, software, and device compatibility issues.
- Manage IT support tickets using ServiceNow or similar ITSM tools, including classification, assignment, tracking, and closure.
- Collaborate with cross-functional teams to onboard new hires, including account setup, device provisioning, and access configuration.
Requirements
- Strong troubleshooting and problem-solving skills.
- Knowledge of Windows and macOS environments.
- Familiarity with Google Workspace and ITSM ticketing tools.
- Good communication and customer service skills.
- Ability to work on-site and provide timely technical support.
Schedule
- On-site / In-person
How to apply
- Share your updated resume via LinkedIn DM or email.
Location
- Washington, DC 20004