Encoder Work From Home

We are looking for a highly organized and detail-oriented Customer Service Agent to join our fast-growing e-commerce team. If you have excellent written English, strong problem-solving skills, and take ownership of your work, this role offers long-term stability and growth.

✨ Paid training provided — we invest in your success.
💰 Compensation:
₱300 per day during paid training ( 1month )
₱600 per day upon regularization
Performance-based increases for consistent, high-quality work
🕘 Work Schedule:
Monday to Friday
8:00 AM – 5:00 PM

Full-time position
🏠 Work From Home Setup:
Dedicated, quiet workspace
Minimal background noise during working hours
Professional work environment suitable for focused email handling
Reliable power supply (backup preferred)

🧩 Key Responsibilities:
Handle order tracking, refunds, replacements, and product concerns
Follow structured SOP workflows for disputes and claims
Update and maintain accurate records using Google Sheets
Document and escalate complex cases clearly

🎓 Qualifications:
College Graduate/Undergraduate
Good in written English with strong grammar and clarity
Comfortable using Google Sheets and web-based platforms
Strong analytical and decision-making skills
Excellent attention to detail
Quick learner who adapts to new systems easily
Able to work independently with minimal supervision

💻 Technical Requirements:
Minimum Intel i5 processor (or equivalent)
At least 8GB RAM
Stable internet connection of 100 Mbps or higher
Backup internet preferred (highly recommended)

How to apply:

Attached your short cover letter
Resume in google shareable link
Computer specs
Screenshot of internet speed