Entry Level Customer Service Clerk in New York City, NY

Join Michael Clifford as an Entry Level Customer Service Clerk in New York City, NY. This full-time role offers an annual salary of $40,000 and is ideal for candidates with a High School Diploma or equivalent seeking to start a career in customer service. Key Responsibilities Provide timely and accurate customer information through phone, email, and in-person communication. Assist customers by addressing inquiries and resolving issues efficiently. Maintain and update customer records and document all interactions accurately. Process customer orders, forms, and requests with attention to detail. Collaborate with team members to improve service delivery and customer satisfaction. Monitor customer feedback and identify opportunities to enhance service quality. Participate actively in team meetings to review performance metrics and customer feedback. Required and Preferred Qualifications Excellent verbal and written communication skills. Strong customer service orientation with problem-solving abilities. Prior customer service experience preferred but not required. Proficiency with customer interaction software and tools. High School Diploma or equivalent required. This position supports a collaborative work environment where teamwork and effective communication are essential. You will report to the Customer Service Manager and work closely with fellow clerks to ensure high levels of customer satisfaction. Cross-department collaboration may be necessary to resolve complex customer issues or improve service offerings.