ERP Support Specialist - Finance
External job listingat Demant
Are you passionate about helping businesses run smarter, faster, and more efficiently? Do you thrive in an international environment where your expertise truly makes an impact? Join our d...
Salary
Not provided
Location
Mexico City, Mexico
Employment type
Full time
Workplace
Not provided
ERP Support Specialist - Finance
Mexico City, Mexico
Job description
Are you passionate about helping businesses run smarter, faster, and more efficiently? Do you thrive in an international environment where your expertise truly makes an impact? Join our dynamic team and become a key player in supporting, optimizing, and evolving our global Dynamics 365 Finance & Operations platform. Here, you’ll work with modern technology, collaborate with experts across countries, and contribute to meaningful improvements that reach users worldwide. If you're driven by problem‑solving, continuous learning, and being part of a supportive, forward‑thinking culture — this is the place for you.
Join our dynamic team and become a key player in supporting, optimizing, and evolving our global Dynamics 365 Finance & Operations platform.
ResponsibilitiesProviding ongoing support to super users and business analysts, triaging issues, and ensuring timely resolutionOwnership of incident, change or service requests until closureEnsure that backlog is monitored in ServiceNow and acted upon according to business prioritiesCollaborate with cross-functional teams to ensure high-quality solution delivery and knowledge transfer to super users and team membersFacilitate super user training and UAT testing related with code release cyclesParticipate in initiatives, contributing business knowledge and application insightsSome tasks and projects may be assigned under the direction of the supervisor.
QualificationsBachelor’s degree within IT/ Logistics/FinanceHave 3+ years of experience as a Consultant with D365F&O or AX2012 or another ERP, ideally within international or multi-cultural enterprisesAre familiar with ServiceNow or Azure DevOpsPossess strong understanding of wholesale, finance and hub processesCommunicate fluently in English and bring a collaborative mindset to team assignmentsTravel availability is expected
Required Skills
Have a proven ability to translate business needs into system functionalitiesAre comfortable working with diverse stakeholders in fast‑changing environmentsProven ability to work efficiently under pressure and handle demands from multiple teams simultaneouslyA proactive, solution-oriented mindset
The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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